Terms and Conditions

1. Acceptance of Terms

By accessing and using Concierge Chat/ConciergeBeyond, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our service.

2. Description of Service

Concierge Chat/ConciergeBeyond is operated and provided by MRKTR, INC. Our service provides an AI-powered chat service to help you with restaurant recommendations, activity bookings, travel planning, and general assistance. We also facilitate connections with human agents when needed. Throughout this document, references to "we," "us," or "our service" refer to MRKTR, INC. d.b.a. ConciergeBeyond.

3. User Accounts

To use our service, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 13 years of age
• Notify us immediately of any unauthorized use of your account

4. User Conduct

You agree not to:

• Use the service for any illegal purpose
• Harass, abuse, or harm other users or our staff
• Attempt to gain unauthorized access to our systems
• Transmit any viruses, malware, or harmful code
• Impersonate any person or entity
• Collect information about other users without consent

5. Bookings and Transactions

When you make bookings or purchases through our service:

• You are entering into a contract with the third-party provider, not with us
• We act as an intermediary to facilitate your transaction
• Cancellation and refund policies are set by the provider
• You are responsible for all charges incurred through your account

6. SMS/Text Messaging

If you opt in to receive SMS messages:

• You consent to receive automated text messages from us
• Message frequency varies based on your activity
• Message and data rates may apply
• You can opt out at any time through your account preferences
• Text STOP to any message to unsubscribe
• Text HELP for assistance

7. Intellectual Property

All content, features, and functionality of our service are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8. Disclaimers and Limitations of Liability

Our service is provided "as is" without warranties of any kind. We are not liable for:

• Any indirect, incidental, or consequential damages
• Actions or omissions of third-party service providers
• Interruptions or errors in service
• Loss of data or content

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion.

11. Privacy

Your use of our service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the new terms and updating the "Last Updated" date. Your continued use of the service constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law provisions.